Calle Rafael Vega Sanchez # 110 #110 Colonia Periodistas
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
clean
spacious
training
substandard
6.8/10
Nice
Rooms
8.0
Location
7.0
Service
7.7
Dining
5.0
Guest reviews
6.8/10
based on 3 reviews
4/5
based on 130 reviews
9.2
9.2/10 based on 1084 reviews
#6 of 28 hotels in Pachuca based on Tripadvisor
Dan
United States,
April
2024
7.0/10
The hotel offers spacious and clean rooms with great amenities and fast WIFI, but some furniture removal in the sitting room affected usability. The service was friendly and convenient, with local shops nearby and a solid connection to the historical center. Overall, a comfortable stay with room for improvement in certain areas.
Rooms
8.0
The rooms were comfortable, clean, and spacious with a good choice of television channels.
Service
7.0
The service was friendly and helpful, with easy access to local shops and commercial services.
Location
7.0
The location was fine, close to local shops and a large department store, relatively near the centro historico.
Dining
5.0
Facilities
8.0
The facilities provided were convenient for guests, with a range of shops and services available nearby.
Billy
United States,
February
2024
6.6/10
I had a mixed experience at the hotel. The rooms were spacious and clean, but some furniture was removed from the sitting room, making it unusable. The service was friendly and welcoming, especially the bellboys, but there were concerns about the servers' training. The location was convenient with nearby local shops, although the internet speed was lacking. The dining options were a nice bonus, but overall substandard. The facilities were decent but could be improved.
Rooms
8.0
The rooms were great - clean, spacious, and with fast WIFI.
Service
7.0
The staff, especially the bellboys, were fantastic and eager to help, but servers need better training.
Location
7.0
The location was fine, close to local shops, and with a large department store nearby; however, the internet speed was lacking.
Dining
5.0
The dining experience had its moments, but overall, it was a bit substandard.
Facilities
6.0
The facilities were decent but could use some improvement.
clean
training
Mary
United States,
June
2023
7.0/10
This hotel is a decent choice for a stay. The rooms were great, clean, and spacious with fast Wi-Fi, but the separate sitting room had some furniture removed making it unusable. The upper floors offer okay-sized rooms.
Rooms
8.0
I had a great experience with the rooms. They were clean, spacious, and had fast Wi-Fi. However, the separate sitting room had some furniture removed, which made it unusable.
Service
9.0
The staff was very welcoming and warm. The bellboys were fantastic, eager to help with everything from opening doors to carrying bags.
Location
7.0
The hotel's location was fine, close to local shops, including a large department store. It's relatively near the centro historico with options for breakfast, lunch, and dinner.
Dining
5.0
The dining experience was substandard with no excuse. It's a tragedy in one word, lacking quality options.
Facilities
8.0
The hotel's facilities were a nice bonus. From room service to laundry, they provided a range of services.